Refund and Cancellation
Booking and Cancellation Policy:
Booking policies for camping in Rishikesh can vary depending on the camp or provider, but here are some general guidelines that are commonly followed:
Reservation and Payment:
Advance Booking: It is usually required to make an advance booking, especially during peak seasons (March to June, and October to November).
Payment: A partial or full payment may be required at the time of booking. The amount can range from 30% to 100% of the total cost.
Confirmation: After payment, a booking confirmation is sent via email or Whatapps msg booking voucher.
Cancellation Policy:
Free Cancellation: Some camps offer free cancellation if done a certain number of days in advance, usually between 20 to 30 days before the check-in date.
Partial Refund: If canceled within a shorter period (e.g., 10 to 20 days before the check-in date), a partial refund may be provided.
No Refund: Cancellations made within 72 hours or less may not be eligible for any refund.
Rescheduling:
- Some providers allow rescheduling of the trip, subject to availability. There might be a fee for rescheduling.
Group Bookings:
- For group bookings, specific policies may apply, including higher advance payments and stricter cancellation terms.
Inclusions and Exclusions:
- Always check what is included in the package (e.g., meals, activities, transportation) and what is not.
Check-In and Check-Out:
- Standard check-in time is usually around 12:00 PM, and check-out is around 10:00 AM, but this can vary.
Weather and Safety:
- In case of extreme weather conditions, the camp may cancel the booking with a full refund or offer rescheduling.
ID Proof:
- Valid government-issued ID proof is generally required at the time of check-in.
Rules and Regulations:
- Many campsites have strict policies regarding noise, alcohol, and activities after dark.